Play Responsibly

Your wellbeing matters. S99MY is committed to promoting safe, controlled, and enjoyable gaming experiences for all players.

If you or someone you know needs help, contact

Gambling Help Online

gamblinghelponline.org.au|1800 858 858

Set Limits Before You Play

The most effective responsible gambling tool is setting limits before you start. Most reputable platforms allow you to set deposit limits, loss limits, and session time limits in your account settings. These automatic safeguards prevent you from exceeding your predetermined boundaries, removing the need for willpower in the heat of the moment.

Recognise the Warning Signs

Problem gambling can develop gradually. Be alert to these warning signs in yourself and others:

  • Spending more than you can afford to lose
  • Chasing losses by increasing bet sizes
  • Gambling to escape stress, anxiety, or depression
  • Neglecting work, family, or social responsibilities
  • Lying about gambling habits to friends and family
  • Feeling restless or irritable when not gambling
  • Borrowing money to fund gambling activities
  • Hiding gambling transactions from partners

Get Help When You Need It

If you recognise any warning signs in yourself or someone close to you, help is available immediately. Support services are free, confidential, and accessible 24/7:

Gambling Help Online

Free 24/7 counselling and support

gamblinghelponline.org.au

National Gambling Helpline

Phone counselling available anytime

1800 858 858

Lifeline Australia

Crisis support and counselling

13 11 14

Relationships Australia

Family and relationship support

1300 364 277

Self-Exclusion and Time-Out Options

All licensed platforms are required to offer self-exclusion and time-out tools. Self-exclusion allows you to block access to your account for a period ranging from 24 hours to several years. Time-out options provide shorter cooling-off periods of 24 hours to 6 weeks. These tools are an important part of taking control of your gambling behaviour.

If you choose to self-exclude, the platform is legally obligated to honour your request and prevent you from accessing your account. Additional support services are typically offered during this period to help you maintain your decision.

Our Commitment to You

S99MY is committed to promoting responsible gambling practices. All content on this website is informational and educational in nature. We do not operate gambling services, nor do we encourage excessive or irresponsible gambling. Our goal is to equip players with the knowledge they need to make informed decisions and enjoy gaming as a safe, controlled form of entertainment.